Privacy Policy

Empower Approved Mortgage Solutions ("Empower Approved", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, why we collect it, and the choices you have. We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

1. Information We Collect

• Information you provide: name, email, phone number, property address, mortgage purpose, and any details you submit through our application or contact forms.
• Verification data: one-time codes sent to your email or phone to confirm your identity.
• Site usage: cookies and similar technologies that store your consent preference, keep you signed in to admin areas, and help us understand how the site is used.

2. How We Use Your Information

If you book a call, we use Google Calendar to check availability and create your invitation with your name, email, optional phone number, service interest and appointment time. Your private management link lets its holder change or cancel the appointment, so do not share it. An unfinished booking request is temporarily kept in this browser tab's session storage so you can retry without creating a duplicate; it is removed when the request resolves. WhatsApp opens only when you choose it, with a service-specific draft, not the contents of your form. You decide whether to send that message.

• To respond to your enquiry and prepare a mortgage proposal.
• To match you with appropriate lenders from our broker network.
• To send confirmations, status updates, and (with your consent) renewal or rate-change notifications.
• To operate, secure, and improve our website.
• To meet our legal and regulatory obligations as a licensed mortgage brokerage.

3. Sharing Your Information

We share your information only as needed to provide the service you have requested — for example, with prospective lenders, our brokerage of record (Dominion Lending Centres National), and trusted service providers (email, SMS, hosting). We do not sell your personal information.

4. Cookies & Consent

When you first visit the site we ask for your consent to use cookies and similar technologies. You may decline; essential cookies required for the site to function will still be used. You can change your choice at any time by clearing this site's storage in your browser.

5. Data Retention

We keep application and lead information for as long as necessary to serve you and to meet our regulatory record-keeping obligations, after which it is securely destroyed.

6. Your Rights

You may request access to or correction of your personal information, or withdraw your consent for future processing, by contacting us at sales@empowerapproved.ca. Withdrawing consent may limit our ability to provide certain services.

7. Security

We use industry-standard safeguards including encrypted transport (TLS), hashed verification codes, and access controls to protect your information. No system is perfectly secure; please contact us immediately if you suspect a privacy breach.

8. Contact

Empower Approved Mortgage Solutions
7700 Hurontario St, Suite 409, Brampton ON L6Y 4M3
Phone: (647) 775-0823
Email: sales@empowerapproved.ca

9. Changes

We may update this policy from time to time. The "Last updated" date above shows the most recent revision.